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​Refixia Inc. Handling of Personal Information

Refixia Co., Ltd. (hereinafter referred to as "our company"), in providing the services, products, apps, and websites we provide, sets out how and for what purpose we handle your personal information in accordance with this privacy policy. We stipulate in our policy.

This Privacy Policy is designed to help you understand why we collect your personal information and how you can manage and delete your information.

*Definition of "personal information"
In this Privacy Policy, "personal information" is defined as anything that can identify a specific individual (name, age, place of residence, etc.) or includes personal identification codes. Information that cannot identify an individual by itself will be treated as "personal information" if it can be combined with other information to identify an individual.

table of contents
1. Acquisition of personal information
2. Purpose of use of personal information
3. Provision of personal information
4. Security management of personal information
5. Management of personal information by customers
6. Consignment of personal information handling work
7. Inquiries regarding personal information

1. Acquisition of personal information

We acquire personal information in the following ways.
● When customers provide personal information directly
● When personal information is recorded when using the service
● When receiving personal information indirectly from a third party
When acquiring personal information from customers, we will clarify the items of personal information to be handled in advance and strive to obtain the consent of the person.

2. Purpose of use of personal information

We use personal information for the following purposes.
● Maintenance, development and improvement of services and products
We may use personal information to develop new services based on customer usage and opinions, and to improve the quality of existing services.
Examples: ・Maintenance and improvement of existing services and products
・Planning and development of new services and new products
・Investigation and analysis
・Implementation of questionnaires
● Prevention of unauthorized use such as unauthorized access
We may use your personal information when registering false information, which we prohibit, or when investigating fraud or other misconduct.
Examples: ・Operation and maintenance of application systems
・Prevention and response to application system failures
・Investigation of fraudulent activities such as registration of false information and fraud

3. Provision of personal information

We do not provide, share or disclose personal information to third parties except with your consent or as permitted by applicable law.
The Company may, with the consent of the customer or as permitted by applicable law, provide personal We may provide, share and disclose information. In that case, we will give due consideration to your rights and interests.

4. Security management of personal information

We will take strict technical and organizational security measures for the management of the personal information of our customers. We take thorough measures to prevent leakage, loss, and damage of personal information.
If you request to delete your account, we will retain your information for a certain period of time and then delete your information in accordance with applicable laws and internal regulations.

5. Management of personal information by customers

We may obtain prior consent from the customer before using the customer's personal information and providing it to a third party. If you do not want us to use your personal information or provide it to a third party, you can express your intention to that effect within a certain range.

6. Consignment of personal information handling work

We may outsource all or part of our personal information handling operations. In this case, we will select a company that is recognized to handle personal information properly and implement appropriate supervision.

7. Inquiries regarding personal information

Please contact the consultation desk below.
Refixia Co., Ltd. Customer Service Desk
03-6456-4323
Reception hours: 10:00 a.m. to 6:00 p.m. (excluding weekends and holidays)

* Refixia Corporation complies with the above privacy policy as its own policy regarding personal information protection.

Refixia Inc.
Representative Director, President and CEO
Motohiro Takayasu

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